At Hockley & O’Donnell Insurance Agency, LLC, we exceed expectations.
A culture of doing the right things.
Anyone can promise great service, but not everyone can deliver it. At Hockley & O’Donnell Insurance Agency, LLC, we’ve built a culture around doing the right things. But don’t just take our word for it. Read these client testimonials to see exactly what we mean.
Cheri Shoemaker has been my agent since 2004. She is extremely knowledgeable and has my family’s best interest at heart. She is prompt to return calls and emails and expertly guided me through two deer-related claims.Lori Hockley
I've worked with Kathy Johnson at H&O for over 12 years. This spanned my tenure at three different companies. In every situation, her service has been exemplary. Her straight-forward approach and first-rate advice have helped my companies continually improveJeff Cann
Hockley and O'Donnell has served us for over ten years. Our agent for our commercial properties, Tracey Black, has always been so efficient and thorough. She attends to every request in a timely manner, and always with a positive and proactive attitude. We can depend on Tracey to find the best quotes, troubleshoot, and ensure that documentation is in place to maintain our coverage. She has won our respect with her professionalism, expertise, and dedication.Carolyn Lopez
Great company! Kathy Johnson is always trying to find the lowest price with the most coverage! A pleasure to work with. Very professional and organized. Highly recommend!!Mary Sherman
Tracey black is the best. Been dealing with her for a long time and never had any problems. Always nice and willing to help.Zach Jumper
The staff at Hockley & O'Donnell were really friendly and they have a lot of carriers to "shop" for the best rates for you. Plus they were really knowledgeable in pointing out things that weren't covered properly.Patrick Freer
Everyone at H&O are a pleasure to deal with and handle all of our personal and business insurance needs. Kathy Johnson and Skip Hockley handle our business insurance which includes our building and product liability. Jeff Swatsworth handles our personal life insurance as well as our business health insurance. Cheri Shoemaker handles our homeowners insurance. All in all a great team of people working together to make our personal and business needs a no-brainer.Mari Stein
Very professional, excellent service and very friendly staff.Mark Guise
They have been my insurance agents for over 20 years. I don't know what I would do without them.Nancy Foote
I was looking for low cost insurance for our vehicles and this agency shopped around for the best rates for me. I've been a satisfied customer with Hockley & O'Donnell for years.Roy Cathcart Jr
We are very happy with the service.Lois F.
Any questions, problems or claims....every staff member that I have interacted with in any way has been top notch in assisting me. I have and will whole heartedly continue to recommend H&O to anyone that I can!Brian H.
I have been a very satisfied customer for 15 years for both my personal insurance and for the commercial insurance needs of several organizations, where I have a responsibility to be sure the insurance needs are properly covered. You are to be complimented on the friendly, competent and professional staff that is always ready to help with your customers insurance needs or problems.Bobby W.
Have been a customer over 20 years. Hope to stay for another 20.William H.
Staff is always knowledgeable and helpful. When my agent is not available, another staff member is up-to-speed within seconds. I will always hear back from my agent who verifies all info I have been given. Love you guys!Derek W.